APPOINTMENT SETTINGS 101

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APPOINTMENT SETTINGS 101
- Overview & Training Outline 10 xp
  - Quiz
- Introduction to Appointment Settings 10 xp
  - Quiz
- Understanding Customer Roles 10 xp
  - Quiz
- Engaging Decision Makers 10 xp
  - Quiz
- Overcoming Gatekeepers 10 xp
  - Quiz
- Effective Communication in Appointment Setting 10 xp
  - Quiz
- Handling objections and concerns with confidence and professionalism 10 xp
  - Quiz
- Microsoft Bookings 10 xp
  - Quiz

Overview & Training Outline

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Overview & Training Outline of Appointment Setting

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1. Who do we need to engage to get appointment set done?

Influencers Gatekeepers Decision Makers

2. What do we need to build with gatekeepers to gain access to decision makers?

Relationship Friendship Gossip

3. Who are the target audiences of this training for Appointment Settings?

Innovations Group Sales, Business/Relationship Development Group/Customer Engagement Tech & Repair Group

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